Privacy policy

Draft. Effective date to be set before publication.

Responsibility and contact

This policy covers the Snipithra Windows application for itch.io and Microsoft Store. RICCI CEDRIC DESIGN (Cedric Benjamin Ricci), based in Japan, is responsible for handling personal information under this policy.

To request the publisher’s business address or ask about how your information is handled, email support@pixelithra.com. The publisher will provide its address by email without delay on request.

Captures and files

Snipithra processes screenshots, imported images and annotations on your device. Depending on your settings and actions, it may copy an image to the clipboard or save a file to your chosen folder. Snipithra does not send this content to the publisher or the storefronts. The app does not include telemetry or advertising trackers.

itch.io trial and activation

The 15-day trial runs locally. Snipithra stores the product identifier, trial start date and last recorded timestamp in your Windows user profile. Windows protects these records for your user account.

When you choose to sign in, Snipithra opens itch.io in your browser to authorize activation. The app uses a temporary token to verify that your account owns the product and to request available profile information. Your username, display name and avatar are used solely to display the activated account in Snipithra. The app may download your avatar from itch.io’s image service.

Snipithra stores the retrieved profile information only on your device in the activation receipt protected by Windows. The app does not save the token or your password. On later launches, Snipithra checks the receipt locally to verify activation.

Microsoft Store trial and purchase

Once available, the Microsoft Store edition will use the Windows licensing service solely to check the license status and, during a trial, its expiration date. Snipithra does not retrieve Microsoft profile information. Microsoft manages your Store account, payment and license.

Purchases and support

Storefronts and their payment providers process payments. Snipithra does not receive your bank or card details. The publisher may view order information to answer technical support requests and meet accounting obligations.

For information about how the storefronts process data, see the itch.io privacy policy and the Microsoft privacy statement.

If you contact the publisher, it uses your reply address and the information you provide to handle your request. It keeps correspondence for as long as needed to handle the request.

To ask about the safeguards for support and order information held by the publisher, email support@pixelithra.com. The publisher will respond without delay and provide the information that can be shared without compromising data security.

Only the publisher accesses the support inbox and order dashboards on behalf of the business. The publisher uses two-factor authentication where available and views order information in the storefront dashboards without exporting it.

The publisher keeps support correspondence and attachments in the support inbox.

Your choices and rights

You choose whether to activate your itch.io purchase in the app. Trial and activation files stay in your Windows profile until removed. Deleting the local receipt removes the profile information displayed in Snipithra and may require you to activate again.

Under Japan’s Act on the Protection of Personal Information (APPI), you can ask how your data is used, request access or correction, request that use of your data stop or that it be erased where the law allows, or make a complaint. Email support@pixelithra.com and describe the request and the data it concerns. The publisher may ask for the information needed to verify your identity. For account or payment information held by a storefront, contact that storefront directly.