Privacy policy
Last updated November 10, 2026
Responsibility and contact
The publisher is RICCI CEDRIC DESIGN, identified in the legal notice. Contact: support@pixelithra.com.
To receive the publisher’s business address by email without delay, send a request to support@pixelithra.com.
Website
This website has no analytics, advertising trackers or user accounts. Fonts and brand assets are hosted locally. Documentation search runs in your browser; Starlight stores your theme preference locally.
Namecheap records website access logs, which may include IP addresses, requested URLs, timestamps and browser information. These logs help deliver and secure the site. Contact support@pixelithra.com for information about hosting and log retention.
Purchases and external providers
Checkout takes place through itch.io and its payment providers. This website does not collect card details. itch.io processes account and transaction data under its privacy policy. Artwork and license links also lead to independent websites.
The publisher may use purchase information made available by the storefront for licensing, support, refunds and accounting.
itch.io trial and activation
The account-free trial stores the product identifier, trial start and latest-observed time on your computer. The Windows build protects this state with Windows user-bound protection. Starting the trial does not register it on a publisher server.
Choosing Sign in opens itch.io in your browser to authorize ownership and public-profile checks. The response reaches the application through a temporary local callback. Your itch.io password is entered with itch.io, not Pixelithra.
Pixelithra uses a temporary token to verify ownership and request your profile. It may download your avatar from itch.io without sharing the token with the image service. The app discards the token and saves a Windows-protected receipt with your username and any display name, resized avatar or email address returned in the profile. The app checks this receipt locally on later launches.
Opening About Pixelithra or choosing Check for Updates contacts itch.io with the product and channel identifiers. The request does not include your account details.
Steam edition
If you use the Steam edition once it becomes available, Pixelithra will use the Steam client to check your license. It reads your display name and uses your Steam ID to retrieve your avatar for display in the app. Pixelithra does not send the Steam ID or avatar to the publisher. Valve handles Steam accounts, payments and updates under its own privacy policy.
Contact and student requests
Contact requests collect your email, optional name, topic and message. Support requests also collect optional Pixelithra and Windows versions. Student requests collect your email, school, optional name and message, for manual eligibility review and license delivery. No file upload is offered. Do not submit identity documents through these forms.
Opening the contact, support or student page loads Web3Forms' form script and hCaptcha from third-party servers, even if you do not submit a request. hCaptcha may process your IP address, browser or device information and interactions with the verification, and may use technical cookies for spam prevention. See Web3Forms' privacy policy and hCaptcha's privacy and cookie policy.
Submitting a form sends its fields and verification token over HTTPS to Web3Forms for spam checks and delivery to support@pixelithra.com. Web3Forms stores submissions according to its service settings. The publisher keeps received messages as needed to answer requests, administer student licenses and meet legal obligations.
You can instead email support@pixelithra.com without using the website forms; ordinary email providers will process that message. Form submissions are not newsletter subscriptions.
Documents and support
Pixelithra stores documents and recovery files locally. It has no publisher-hosted document sync or telemetry service, and activation does not upload artwork. Any feature that changes these practices requires an updated notice before use.
Support messages and any logs or documents you choose to send may contain personal information. Do not send passwords, card details or confidential artwork unless necessary to resolve your request.
In-app bug reports
When you choose Send, Pixelithra sends the report type, description, optional reply email, application version and any account label shown in the form. This can be your itch.io username and display name or your Steam display name. The app attaches no artwork, screenshots, logs, tokens, Steam ID or avatar. Namecheap hosts the report endpoint, and Brevo processes report content and delivery information to deliver the email.
Brevo may retain delivery logs and email previews according to its account settings. An email preview can include the report text and the reply email you provided.
The report receiver uses the connection IP address to prevent abuse. Its private ledger stores keyed IP hashes, content hashes, timestamps and monthly counters, without message text or email addresses. Detailed entries older than 24 hours are ignored and removed on a later successful ledger write. Hosting access logs and support mailbox records are separate. The app holds your draft in memory until it is sent successfully or you exit.
Retention and international processing
The publisher keeps support and student correspondence as needed to handle requests and administer licenses, and purchase records as required by law. Hosting, form and email providers may keep separate logs or copies according to their service settings. The publisher is based in Japan. Storefronts and service providers may process data in other countries.
For information about how we protect support and purchase data, including safeguards for international transfers where applicable, email support@pixelithra.com. We respond without delay.
Only the publisher accesses the support inbox and order dashboards on behalf of the business. The publisher uses two-factor authentication where available and views order information in the storefront dashboards without exporting it.
The publisher keeps support correspondence and attachments in the support inbox.
Purposes, choices and rights
Processing described here serves website delivery, trial/license operation, support, transactions and legal obligations. It must not be repurposed for advertising without an appropriate basis and notice. You choose whether to start a trial or initiate online activation. Removing a local receipt may require reactivation; do not delete artwork or recovery files to request data removal.
To ask about information I hold, or to request access, correction or deletion, contact support@pixelithra.com. I will respond subject to applicable legal and record-keeping requirements.
Under Japan’s Act on the Protection of Personal Information (APPI), you can also request the purposes for which your data is used or ask that its use or provision to third parties stop where the law allows. To exercise your rights or make a privacy complaint, describe your request and the data it concerns in an email to support@pixelithra.com.
Depending on applicable law, you may also have the right to restrict or object to processing, receive a portable copy of your data, withdraw consent where it applies, or lodge a complaint with your data protection authority.